Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

EDR: Some users unable to authenticate with SSO enabled

EDR: Some users unable to authenticate with SSO enabled

Environment

  • EDR Server: All Versions
  • SSO Enabled

Symptoms

  • Some users are unable to authenticate
  • Coreservices log shows message
    • <warning> cb.flask.blueprints.api_routes_saml - <username> authenticated but not authorized based on 'authorized' param: False.

Cause

Logic in attr_map.py for the 'authorized' parameter is not being met for the user

Resolution

Confirm that the SSO data provided to the server is including the right values for the user to authenticate to the server. 

Additional Notes

  • attr_map.py should show which field from the SSO reply is matched on
  • Debug logging should help show what data is being sent over for the user request Troubleshoot SSO Integration

Labels (1)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎05-04-2022
Views:
157
Contributors