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EDR: Why does the Sensor Service Keep Restarting?

EDR: Why does the Sensor Service Keep Restarting?

Environment

  • EDR Sensor: All Supported Versions
  • Windows: All Supported Versions

Question

The Carbon Black EDR Sensor Service is restarting

Answer

  • If the following is seen in the c:\Windows\CarbonBlack\sensor.log     
Shutting down in response to SERVICE_CONTROL_STOP request...
  • A restart command has been sent to the sensor from the EDR Console       
  • Or a restart command from a third party script or application has restarted the service

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Creation Date:
‎01-23-2024
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