IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Endpoint Standard: Number of deregistered sensors keeps growing

Endpoint Standard: Number of deregistered sensors keeps growing

Environment

  • Endpoint Standard: All versions
  • Microsoft Windows: All Supported Versions

Symptoms

The number of deregistered sensors keeps growing with many sensors having multiple entries.

Cause

When SCCM is used to upgrade sensors it will continue to try to uprgrade a failed installation and this can result in a de/re-registration cycle causing the increase in deregistered sensor numbers.

Resolution

SCCM job needs to be modified to stop upgrade attempts after a certain number of fails.

Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎09-09-2020
Views:
1731
Contributors