Environment
- Carbon Black Cloud Console: All Versions
- Enterprise EDR (was CB ThreatHunter)
Symptoms
Searching on Investigate page sometimes returns the following message
Unable to display all results. Try again later.
Cause
Number of completed searchers does not match number of contacted searchers
Resolution
Expected functionality, no resolution
Additional Notes
- To get additional information added to this message, please vote for Enterprise EDR: Display information to explain why "Unable to display all results. Try again later."...
- In Developer Tools (DevTools), 'completed' is the number of searchers which have performed the requested search and have returned all results from the assigned index
- In DevTools, 'contacted' is the number of searchers which have received the requested search but have not returned all results from the assigned index
- See post in Idea Central for visual of difference between 'contacted' and 'completed'
- For more information on Developer Tools or Web Inspector in a given browser see below, or search for the browser name and Developer Tools (chrome, firefox, etc.) or Web Inspector (Safari)
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