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Carbon Black v5.x (Linux sensor only)
Sensor is not connected to the Carbon Black UI after the endpoint’s IP address changed.
Carbon Black UI shows the sensor as Offline and sensor’s details page has the old IP address.
Sensor’s record on the Carbon Black UI has the old IP address, and it didn’t refresh after the endpoint received a new IP address.
Open a Terminal and run the following command as root or superuser:
kill -s USR1 $(pidof cbdaemon) service cbdaemon stop service cbdaemon start service cbdaemon status (verify that the status shows running)
kill -s USR1 $(pidof cbdaemon)
service cbdaemon stop
service cbdaemon start
service cbdaemon status (verify that the status shows running)
For troubleshooting an installed Sensor, refer to the Carbon Black - Sensor Troubleshooting guide.
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