Knowledge Base

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IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Environment

PSC Console: All Versions
- CB Defense
- CB LiveOps
- CB ThreatHunter
- CB ThreatSight

Question

Is there a way for an admin user to reset another admin user's password in the event they have been locked out or forgotten their password?

Answer

No.

Additional Notes

Currently admin users can only reset their own password.
To get the ability to reset another admin user's password please upvote Allow Admins to force reset other Admin's passwords

Related Content

Cb Defense: Reset password, 2-factor authentication in Cb Defense Console

Article Information

Author:

Creation Date:

‎09-09-2020

Views:

844

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