Version
Bit9 Server 7.x.
Issue
When using an event rule to upload a file to a network share automatically, you receive the following error when testing the upload folder: Create file error: Access is denied.
Symptoms
Receiving the create file error when testing an upload file action in event rules.
Cause
When performing an upload action via the event rules, the file is sent from the agent machine, to the Bit9 Server, and then the Bit9 Server performs the upload to the specified path.
Solution
Ensure that the Bit9 service account (the account that is running the Bit9 Server services) has read/write permissions to the specified path.
