Version
7.2.x
Issue
Unable to access the console and has this message "Something went wrong! See the error log for more details."
Symptoms
Console shows the error:
"Something went wrong! See the error log for more details."
C:\Program Files (x86)\Bit9\Parity Console\WebUI\Logs\php_errors.log shows:
PHP Fatal error: SOAP-ERROR: Parsing WSDL: Couldn't load from '/include/dasAdmin.wsdl' : failed to load external entity "/include/dasAdmin.wsdl"
Cause
C:\Program Files (x86)\Bit9\Parity Console\WebUI\include\parity.ini is missing some lines and defined path has double \\ like:
hostpkg="C:\\Program Files (x86)\\Bit9\\Parity Server\\hostpkg".
Solution
Create a new parity.ini with the server information. Replace the ini file and restart the Bit9 Server service. Run "iisreset", then launch the Bit9 console.
Parity.ini should look similar to this:
[Common]
hostpkg="C:\Program Files (x86)\Bit9\Parity Server\hostpkg"
diagnostics="C:\Program Files (x86)\Bit9\Parity Console\WebUI\uploads\diagnostics\"
manifests="C:\Program Files (x86)\Bit9\Parity Server\manifests\"
publishers="C:\Program Files (x86)\Bit9\Parity Server\publishers\"
db_address=local
db_auth=NT
[ServerInfo]
protocol=http
endpoint=127.0.0.1:41001
IP Address=Bit9KMLab2.KMLab2.local
Port=41002
Parity Version=7.2.1.1101
path="C:\Program Files (x86)\Bit9\Parity Server"
[UI]
Logout Time = 900
SOAP Call Timeout = 120
ShepherdConfigChunkSize = 20
root="C:\Program Files (x86)\Bit9\Parity Console\WebUI"
logging=-1
loggingComparison=reg
[UI.Pager]
mode = Sliding
delta = 2
linkClass = navBar
curPageLinkClassName = navBarSelected
prevImg = "<img src="/img/prev.gif" class="navButton" />"
nextImg = "<img src="/img/next.gif" class="navButton" />"
firstPagePre = ""
firstPageText = "<img src="/img/first.gif" class="navButton" />"
firstPagePost = ""
lastPagePre = ""
lastPageText = "<img src="/img/last.gif" class="navButton" />"
lastPagePost = ""
separator = ""
spacesBeforeSeparator = 1
spacesAfterSeparator = 1
[Debug]
Smarty Debugging = 0
SOAP Trace = 0
