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VDI machines are not showing the Bit9 notifier window when a file is blocked

VDI machines are not showing the Bit9 notifier window when a file is blocked

Version:

 

7.x

 

Issue:

 

VDI machines are not showing the Bit9 notifier window when a file is blocked

 

Symptoms:

 

The Bit9 notifier window is not launching and there's a block for ipworks8.dll file

 

Cause:

 

Tamper protection block on ipworks8.dll file

 

Solution:

 

Create a custom rule. Adjust the path according to where the Bit9 agent is installed and the machine's platform (32 or 64 bit).

 

Rule Type: Execution Control

Execute Action: Allow

Path or FIle: *\program files\bit9\parity agent\ipworks8.dll

Process: *\program files\bit9\parity agent\notifier.exe

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Creation Date:
‎02-05-2015
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