Version:
7.x
Issue:
XSAN shared drive crashes after several Mac endpoints with Bit9 agent are connected to it.
Cause:
The Bit9 agent on each Mac endpoint are simultaneously scanning the XSAN shared drive.
Solution:
If the XSAN shared drive appears as a local drive mount, create a custom rule to exclude file analysis on the XSAN shared drive as files get written.
Rule Type: Performance Optimization
Path or FIle: /Volumes/XDrive
Process: Any process
The Performance Optimization will only ignore writes, but the agent will still analyze and enforce policy for any execution from /Volumes/XDrive.
