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App Control: Agent Install Packages Not Generating After Reinstall

App Control: Agent Install Packages Not Generating After Reinstall

Environment

  • App Control Agent: All Supported Versions
  • App Control Server: All Supported Versions

Symptoms

  • Package files are not being generated after reinstalling the App Control Server.
  • Hostpkg webpage in the Console is blank. 

Cause

Agent installation files are not stored in the database, and will be removed when the App Control Server software is uninstalled.

Resolution

Follow the steps to upload Agent installers which will enable package generation once again.

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Author:
CB_Support
Creation Date:
‎01-04-2019
Views:
2285
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