Environment
- App Control Agent (formerly CB Protection): All Supported Versions
- Apple MacOS: All Supported Versions
Objective
Confirm if KEXTs are installed and loaded in the operating system
Resolution
- Open a Terminal Window
- Run the following commands:
- Run the following command to confirm if the KEXTs are installed
kextstat | grep -s com.bit9
- Run the following command to confirm if the KEXT are loaded
kextfind -case-insensitive -bundle-id -substring 'com.bit9' -print
- If kexts are not loaded run the following command
sudo kextload /path/to/kext.kext
Additional Notes
- If the kexts are not installed or loaded correctly the agent endpoint will be 'Unprotected'
- If any kexts are missing, the product must be reinstalled
Related Content