Environment
- App Control Server: All Supported Versions
- App Control Agent: All Supported Versions
Symptoms
- File was marked as Globally Banned
- Global Ban was then removed from the file
- File has a Local State of Banned
Cause
The local state is only checked upon execution of the file, so removing the Global Ban from the console does not immediately remove the local state of banned
Resolution
- After removing the global ban the locally banned file will become unbanned on execution
- At time of execution, the agent will see the global ban has been removed, reverse the local state of banned, and will allow the file to execute
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