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App Control: Receiving Events Cb Protection Agent was Stopped Because of a Control Request

App Control: Receiving Events Cb Protection Agent was Stopped Because of a Control Request

Environment

  • App Control Windows Agent: All Supported Versions

Symptoms

Seeing the event 
Cb Protection Agent was Stopped Because of a Control Request

Cause

This can happen if a request to stop the agent was initiated or the driver didn't reload after restart properly

Resolution

  • Make sure the Agent service is started
  • The agent service can be restarted and drivers reloaded following this document

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Creation Date:
‎03-03-2022
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