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App Control: Server and Agent Log Locations

App Control: Server and Agent Log Locations

Environment

  • App Control Agent: All Supported Versions
  • App Control Server: All Supported Versions

Question

What are the locations for the logs used for server and workstation troubleshooting?

Answer

 
  • C:\Program Files (x86)\Bit9\Parity Server\
    ServerLog.bt9
  • C:\Program Files (x86)\Bit9\Parity Server\Support\
HostPackageInstall.logs
RulesInstall.log
CertificateInstall.log
PHPErrors.log
ReporterLog.log
ServerLog.bt9
  • C:\Program Files (x86)\Bit9\Parity Server\Reporter\
    ParityReporter.log
  • C:\Program Files (x86)\Bit9\Parity Server\Hostpkg\
    Policies created in the environment
    Config List files
    Yara.bit9
    ParityHostAgent.msi
  • C:\Program Files (x86)\Bit9\Parity Server\configxml\
    Config List Files
  • C:\Program Files (x86)\Bit9\Parity Server\upgrade\
    Upgrade.xml file
    upgrade.xml backup files
  • C:\ProgramData\Bit9\Parity Agent\
    Cache.db
    Configlistbackup.bit9
    server.id
  • C:\ProgramData\Bit9\Parity Agent\Logs\
    Error.bt9
    Trace.bt9
    Install.log (when the agent was installed or upgraded)

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Creation Date:
‎04-09-2021
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