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CB Defense: How to Remove Known Malware Using the Malware Removal Page

CB Defense: How to Remove Known Malware Using the Malware Removal Page

Environment

  • CB Defense Web Console: All Versions

Objective

To successfully remove malware from the Malware Removal page using the CB Defense Web Console

Resolution

  1. Log into the CB Defense Web Console.
  2. Navigate to Enforce > Malware Removal
  3. Search and locate the hash in question
  4. Click on the chevron to the right of the row.
  5. Select "Delete application".

Additional Notes

  • Malware is not removed immediately.  It is scheduled and then removed during the next sensor check-in.
  • Once the malware has been deleted it will no longer be found under the Detected tab.  Instead, it will appear on the Deleted tab.

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Creation Date:
‎09-09-2020
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