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IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Carbon Black Cloud: How to Reset a Console Login Password

Carbon Black Cloud: How to Reset a Console Login Password

Environment

  • Carbon Black Cloud (formerly PSC) Console: All Versions

Objective

Reset Password for a Console Login

Resolution

  1. On the login page, click on Forgot Password?
  2. Enter the email address used by the user
  3. In the email, click the link to reset the password

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Author:
CB_Support
Creation Date:
‎09-09-2020
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