Environment
- Carbon Black Cloud Console: All Versions
- Google Chrome: All Supported Versions
- Microsoft Edge: All Supported Versions
- Mozilla Firefox: All Supported Versions
Symptoms
- Generating CSV export can take upwards of several minutes to complete
- Rare occasions the file will not complete
- No Progress indicator for completion
Cause
Depending on the size of the org, the export will take longer to generate than those of smaller organizations
Resolution
For larger orgs, (100k+ sensors) it can take a couple minutes for the job to compile and download to begin.
Additional Notes
There is a planned feature to add an indicator or progress bar that will show that the file is in process other than the quick box once the export button is selected.
