Environment
- Carbon Black Cloud Console: All Versions
- Carbon Black Cloud Sensor: All Versions
- Microsoft Windows: All Supported Versions
- Mac OS: All Supported Versions
Objective
To delete / remove inactive devices from the console.
Resolution
- Log into the Carbon Black Cloud Console
- Click onto "Endpoints"
- Filter for status "inactive"
- Select the sensors(s)
- Click Take Action and then click "uninstall"
- Wait for the sensor to flip to "deregistered" status
- Click Take Action and then click "delete deregistered devices"
- Confirm the deletion
Additional Notes
- Inactive devices won't be effected by "delete deregistered devices". They must first be marked as deregistered.
- The idea behind that is to avoid a situation where a device that's still in the environment is missing in the console. Marking it as uninstalled/deregistering means the device has been confirmed as not in the environment anymore or that there is a desire to uninstall it. The next time a device marked as uninstalled/deregistered tries to check in - it will be uninstalled.
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