Just Published! Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

Carbon Black Cloud: Random 404s appearing across environment

Carbon Black Cloud: Random 404s appearing across environment

Environment

  • Carbon Black Cloud Console: .74

Symptoms

  • Loading pages will randomly show a 404 pop-up, but the page will still load
  • API requests randomly receive 404s

Cause

Back-end service degradation. 

Resolution

  • This incident should be resolved
  • If issue is reproducible, please open a case with support and include the following:
    • Har capture of 404 reproduced
    • What, if any data is missing on the page or API request when loaded
    • If using API, provide the logs and API calls with the secret key obfuscated

Was this article helpful? Yes No
100% helpful (1/1)
Article Information
Author:
Creation Date:
‎01-23-2022
Views:
112
Contributors