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Carbon Black Cloud: The User Column in the Alert Notification Email Shows the Installed User Name Instead of the Current Logged-In User

Carbon Black Cloud: The User Column in the Alert Notification Email Shows the Installed User Name Instead of the Current Logged-In User

Environment

  • Carbon Black Cloud console: All Version
  • Alert Notification Email: Enabled

Symptoms

Alert notification email shows the user who installed the sensor instead of the currently logged-in user

Cause

This is working as expected.

Resolution

The User column in the Alert notification email is referring to the user who installed the sensor, not the currently logged-in user

Additional Notes

  • If a change to this functionality is desired, a feature request can be submitted using Voice of the Customer on the UeX
Console UI Field Name
Underlying Field Name (Devices API)
Userlogin_user_name
Installed byemail

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Creation Date:
‎06-25-2021
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1258
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