Carbon Black Cloud: USB Devices page shows incorrect endpoint name.

[#1]

Environment

• Carbon Black Cloud Server: All versions (as of September 14th 2023)
• Carbon Black Cloud Sensor: All versions

Symptoms

1. The Inventory > USB Devices > Side panel "Endpoints" pane shows an Endpoint name (blue link) but its incorrect.
2. If you click on the Endpoint name/link it pivots to the correct device_id search in the Investigate page. In other words, this is a display problem only.

Cause

This is issue DSER-48866.

Resolution

DSER-48866 was fixed on November 7th, 2023 as a backend issue.
Note that the fix will only affect device changes going forward. Whatever was 'stale' remains stale (legacy data).

Related Content

USB Devices