Environment
- Carbon Black Cloud Console: All Versions
- Carbon Black Cloud Sensor: All Supported Versions
Symptoms
Attempting to upgrade Sensors from the Inventory page while filtering by Asset Group results in the following error.
Unable to load platforms and versions
Cause
- A malformed API call referencing Access Groups is causing the UI to return an error.
- This issue is currently under investigation by engineering under the scope of DSER-51279 and is currently slated to be addressed in the 1.23 Carbon Black Cloud Console release.
Resolution
As a temporary workaround, clear any applied filters for Asset Group and instead apply other filter criteria before attempting the Update Sensors function.
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