IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Carbon Black Cloud: What Methods Does the Sensor Use To Connect To the Backend?

Carbon Black Cloud: What Methods Does the Sensor Use To Connect To the Backend?

Environment

  • Carbon Black Cloud Sensor: All Supported Versions

Question

What methods or algorithm does the sensor use to try and connect to the backend?

Answer

The sensor will try:
  1. Whatever connection was last successful
  2. Any proxy setting that was set statically at install (if available)
  3. Variants of the proxy that was set at install (if applicable)
    • With/without credentials, with default cloud port (443), with alternative port (54443)
  4. The default cloud port (443) with no proxy
  5. The alternate cloud port (54443) with no proxy
  6. Any dynamic proxies:
    • The "Internet Options" proxy configuration for the current user
    • .pac files saved within "internet options"

Related Content


Was this article helpful? Yes No
100% helpful (2/2)
Article Information
Author:
Creation Date:
‎11-06-2020
Views:
2911
Contributors