Knowledge Base

Access official resources from Carbon Black experts

IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Environment

Carbon Black Cloud Sensor: 3.6.0.2127 and Prior
Microsoft Windows 10 Enterprise Multi-Session

Symptoms

Windows 10 Enterprise Multi-Session devices display as Server 2019 in the Carbon Black Cloud Console

Cause

Known issue with prior versions

Resolution

Upgrade to the 3.7.0.1411 sensor where this has been corrected

Knowledge Base

Carbon Black Cloud: Windows 10 Enterprise Multi-Session Shows as "Windows Server 2019"

Carbon Black Cloud: Windows 10 Enterprise Multi-Session Shows as "Windows Server 2019"

Environment

Symptoms

Cause

Resolution

Related Content

Audit and Remediation

Carbon Black Cloud

Container

Endpoint Standard

Enterprise EDR

Managed Detection

Prevention

Workload

Knowledge Base

Carbon Black Cloud: Windows 10 Enterprise Multi-Session Shows as "Windows Server 2019"

Carbon Black Cloud: Windows 10 Enterprise Multi-Session Shows as "Windows Server 2019"

Environment

Symptoms

Cause

Resolution

Related Content

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