Environment
- Endpoint Standard Sensor: 3.3.0.x
- Microsoft Windows: All Supported Versions
Symptoms
PDF files opened on a network drive are delayed upwards of 20 seconds before opening
Cause
This issue occurs when "Scan execute on network drives" is enabled - DSEN-3712
Resolution
- This is resolved in sensor version 3.4.
- As a workaround if unable to upgrade to 3.4.x or above, move the affected endpoint to a policy with "Scan execute on network drives" disabled
Related Content