IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Endpoint Standard: Why Does the Malware Removal Page Show De-Registered/Uninstalled Sensors

Endpoint Standard: Why Does the Malware Removal Page Show De-Registered/Uninstalled Sensors

Environment

  • Carbon Black Cloud Console: All Supported Versions

Question

Why are endpoints that have the Sensor de-registered/uninstalled still displayed in the Malware Removal page?

Answer

In the current implementation it is expected to be able to observe de-registered/uninstalled sensor endpoints in the Malware Removal page.

Additional Notes

A product enhancement has been created to track and implement improvements to this behavior on the Malware Removal page in a future product release (internal reference: DSER-6602)

Related Content


Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎10-30-2020
Views:
526
Contributors