IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

UEX: User Cannot Sign Up With Their Legal Name

UEX: User Cannot Sign Up With Their Legal Name

Environment

  • Carbon Black User eXchange

Symptoms

Sign up with proper, legal name fails.

Cause

Some names may be affected by the UeX user creation criteria in unanticipated ways.

Resolution

Please reach out to cb-uex@vmware.com with a description of the issue that includes the user's full name and proposed username.

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Creation Date:
‎10-03-2019
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693