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What Are the Support Options for VMware Carbon Bla...
What Are the Support Options for VMware Carbon Black Products?
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What Are the Support Options for VMware Carbon Black Products?
Environment
All VMware Carbon Black Products: All Versions
Technical Support
Question
What Support levels are available for VMware Carbon Black products?
Answer
VMware Carbon Black products come with
VMware Production Support for Cloud Products
by default or
U.S. Federal Technical Support
for US Federal customers
VMware Carbon Black Platinum Support
is also available at extra cost to qualifying customers
For purchase information, contact your Account Manager or a VMware reseller
Additional Notes
For a detailed description and best practices for working with VMware Carbon Black Support, see
VMware Carbon Black Technical Support Welcome Guide
For a complete list of all Support options offered across the full range of VMware products, see
VMware Support Offerings and Services
Related Content
VMware Support Offerings and Services
VMware Production Support for Cloud Products
U.S. Federal Technical Support
VMware Carbon Black Platinum Support
VMware Carbon Black Technical Support Welcome Guide
Labels
(12)
Labels:
App Control
Audit and Remediation
Carbon Black Cloud
Container
EDR
Endpoint Standard
Enterprise EDR
Hosted EDR
Managed Detection
Managed Detection and Response
Prevention
Workload
Tags
(13)
Tags:
App Control
audit and remediation
carbon black cloud
container
edr
Endpoint Standard
Enterprise EDR
Hosted EDR
Managed Detection
Managed Detection and Response
prevention
Q A
Workload
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Article Information
Author:
CB_Support
Creation Date:
01-18-2022
Views:
183
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CB_Support
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