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Workload: How to Start/Stop/Restart The Appliance Services

Workload: How to Start/Stop/Restart The Appliance Services

Environment

  • Carbon Black Cloud Console: All Versions
    • Workload
  • vSphere Client Console: All Versions
    • Carbon Black Appliance/Plugin

Objective

To start/stop/restart the services of the VMware Carbon Black Workload appliance

Resolution

  1. Login to the Appliance.
  2. Switch to the root user using the sudo su command.
  3. Use the appropriate command for the service:
    systemctl <operation> cwp-appliance-worker
    
    systemctl <operation> cwp-access-control-service
    
    systemctl <operation> cwp-vsphere-worker
    
    systemctl <operation> cwp-appliance-gateway.service
  4. Verify the service status:
    systemctl | grep cwp  -- will show all
    systemctl status <ServiceName> -- will show individual status

Additional Notes

Operation values:
  • start
  • stop
  • restart

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Creation Date:
‎11-09-2020
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