App Control: How To Check CDC/SRS Status and Connectivity
App Control Server: All Supported Versions
Microsoft Windows: All Supported Versions
To confirm Carbon Black File Reputation (CDC) status and connectivity.
Verify CDC Activation & Status:
Login to the Console and navigate to System Configuration > Licensing > Carbon Black File Reputation Activation.
Verify the subscription to Carbon Black File Reputation shows as, "Currently activated".
Click Options to load the CDC Settings page.
Verify "Enable file metadata sharing for Reputation and Threat results from Carbon Black" is checked.
Log in to the application server hosting the Console as the Carbon Black Service Account.
Open an administrative command prompt and issue the following commands:
cd "C:\Program Files (x86)\Bit9\Parity Server\Reporter"
Note: If an Agent is installed on the App C server, Tamper Protection may need to be temporarily disabled before using the ParityReporter command.
use DAS; SELECT name, value FROM dbo.shepherd_configs WHERE name in ('ParityServerVersion', 'ActivationState', 'ActivationVerified', 'ActivationKey', 'ParityCenterSIDHash', 'ReporterConnectivityError')
The connection between the CDC and the application server hosting the Console will require TLS 1.2.
To initiate the connection with the CDC .NET 4.6.2 (or later) is recommended. Earlier versions of .NET will default to pre-TLS 1.2 protocols, which will prevent a CDC connection.
The Carbon Black File Reputation Key is different than the App Control License Key (.lic file), but should be included when the License Key is provisioned.