Environment
- App Control Console: All Supported Versions
Objective
To create an Alert to warn before the expiration of the Agent Communication Certificate.
Resolution
Beginning with Server 8.10.2 an Alert is included by default. If one does not exist the following steps can be used to recreate the Alert:
- Verify the Email Notifications for Alerts has been configured.
- Navigate to Tools > Alerts > Add Alert.
- Use the following details:
- Alert Name: Agent Communication Certificate Expiring
- Status: Enabled
- Type: Event Alert
- Trigger On: Event > Subtype > is:
- SSL certificate expiring
- or SLL certificate expired
- Reminder Mail > Status: Enabled
- Reminder Mail > Remind Every: 1 day(s)
- Click Create.
Additional Notes
- The Communication Certificate should always be replaced before the expiration to prevent Agent/Server communication issues.
- The Reminder Mail will resend the Alert Email if the Alert has not been reset.
- The following Shepherd Configs (https://ServerAddress/shepherd_config.php) are related to this Event:
- CertificateExpirationCheckPeriodSeconds: How often to check for certificate expiration violation (Default hourly)
- CertificateExpirationWarningEventDelay: How long in minutes between generating warning Events (Default 1 day)
- CertificateExpirationWarningLastEventTime: Stores the time the Event was last generated
- CertificateExpirationWarningTimeThresholdDays: How long before expiration for warning (Default 14)
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