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Carbon Black Cloud: How To Check DeviceID On Endpoint (macOS up to 3.4.x.x)

Carbon Black Cloud: How To Check DeviceID On Endpoint (macOS up to 3.4.x.x)

Environment

  • Carbon Black Cloud Sensor: 3.4.x.x and Lower
  • Apple macOS: All Supported Versions

Objective

Explain the steps to confirm the DeviceID of a 3.4.x.x or lower Sensor on the machine where it is installed

Resolution

  1. Launch terminal
  2. Use grep to get RegistrationId
    % grep 'RegistrationId' /Applications/Confer.app/cfg.ini
  3. Output will look like
    RegistrationId=<org_id>-<device_id>

Additional Notes

  • Confirming the DeviceID locally on the machine with the Sensor installed can be helpful in troubleshooting issues and reviewing Alerts and other Events within the Carbon Black Cloud Console
  • For example, with the DeviceID you can review Events specific to that single device on the Investigate page by replacing <DeviceID> with the ID retrieved using the above method
    https://<DashboardURL>/investigate?selected[deviceId]=<DeviceID>&selected[selectedTab]=DEVICE&s[searchWindow]=ALL&s[c][DEVICE_ID][0]=<DeviceID>
  • Searching for device_id on applicable Inventory pages will find the device tied to that registration, regardless of the current hostname
    • device_id is the unique identifier for a given Sensor in relation to VMware Carbon Black Cloud
    • Hostname, IP Address, and Active Directory information are all considered metadata for a device record as they all can be changed
  • Both the RegistrationId and point of presence (PoP) or Backend can be found in the cfg.ini file to ensure a given device is registered to the correct PoP/Backend
    % grep 'BackendServer' /Applications/Confer.app/cfg.ini
    BackendServer=<Device_Services_URL>
    RegistrationId=<org_id>-<device_id>

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Creation Date:
‎03-22-2022
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